Customer Service Role German Customer Support AgentAre you ready to bring your passion for a customer service to a fast paced department? The Customer Service stars in department are the front line team and the entire business is dedicated to our support. DUTIES & RESPONSIBILITIES • Promote customer satisfaction through the thorough resolution of escalated customer issues • Serve as central resource for all German and English speaking customers • Exercise positive and cooperative behaviour that promotes teamwork • Act as the liaison between the company and the customer QUALIFICATIONS • Strong commitment to quality customer service • Stellar written and verbal two-way communication skills • Stand-out interpersonal skills • A talent for decision making and multitasking under pressure • Ability to work well and accept challenges in a fast-paced, dynamic environment What else can you expect? At this highly successful e-business, it’s energy from day one; career growth, personal recognition and diversity are all part of the mix. You’ll enjoy competitive, excellent company benefits, advance training and more… |