Exactly Normal! What you described is pretty much what most experience. I spent 22+ months getting my income letter redone (and dealing or waiting because, with other documents that expired in the meantime).Near the end they said the document was perfect but the escribana forgot the word "monthly". They the lady at immigration penciled in what was needed. Just that one word. When I returned the next day with the correct document, my file had been sent to storage and I had to return in a week. A week later I was told that document was completely unacceptable! The key is to find out what EXACTLY is wrong. The amount? The classification of income? You'll need to have the escribiana make a new document. There is an immigration consultant here who could go to immigration with you and find out what's needed. Click on main menu / experts. She charges by the hour, so in an hour or two depending on the wait, you should be able to come up with what the problem is, the solution and then decide how to move forward. But, do not feel that you are getting the run around or that anything different / special is happening to you. Expert Page: Quick Tips for Getting Settled in Uruguay | 
